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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the tulle... At a width of 4 meters I ordered 10 meters of tulle and I liked everything... If you want more folds, order a little more than twice the width. .. Looks beautiful... The room is bright .. Cozy...
Gorgeous tulle, I recommend. everything is sewn neatly.
My wife liked it. It's bad that there are no hooks in the kit, otherwise without claims. The room immediately became lighter.
Curtains fully correspond to the description, the quality is excellent. Delivery month, the package came to the post office, with tracking was not quite clear (the Russian Post was not tracked and the notice came to the box, and not the application as usual and the notification was specified the sender of the Moscow ACCS)
Super, quality at altitude, delivery 6 weeks to Moscow. I recommend the store! Take it, you will not regret
Tulle itself really liked, sewn to the desired length. Looks great. There was a small nuance, but everyone quickly decided. I recommend
Chic curtains. The quality is excellent. Look very gentle and stylish. The sizes of the store made by my requests. Very sociable. Sent quickly. Stuck goods somewhere in our country, because of the holidays took two months. The only thing that does not really like is the edges. Apparently this is for all sellers so, judging by the previous purchase, as well as these curtains on the edges are shorter. The photo shows. So you need to order a couple of centimeters longer. But in general, for such a price, what you need. I recommend.
Curtains are very beautiful! Stitched perfectly! The size of curtains is 4 meters by 2,5 meters. They turned out to be a little long, but it's not critical. From wall to wall we have a distance of 240 cm and 4 meter curtains perfectly fit. I recommend the product. Thank you store!!!!!!!!
Wonderful curtains, a great store: sewed everything according to my standards and quickly sent. Highly recommend to order
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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